Returns & Exchanges

We want you to find your perfect scent match, which is why we offer a 30-day return window for all full-sized fragrances. If a scent isn't your signature, we'll provide a prepaid shipping label for a seamless exchange or refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the fragrance in its original box and protective sleeve to ensure it arrives back at our studio safely.

3

Ship It Back

Download and print your prepaid return label, then drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the return, we will process your refund or ship your new fragrance choice within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing